AeANET FAQ

Here you can find answers to the most frequently asked questions about AeA's corporate website, "AeANET." 

Technical Questions

• What if I forget my password or Username?
• How can I make AeANET my homepage?
• How can I bookmark AeANET?
• Why does it say "Connection timed out?"
• What browser is best to view AeANET?
• How can I download the latest browser versions?
• Does AeANET use cookies? How can I enable that feature?
• How do I view My AeANET from a different computer?
• How can I search AeANET?
• How can I search within a specific document?
• How do I link my website to AeANET?

Membership issues

• What are the online benefits of being an AeA member?
• What companies does AeA represent?
• Why should I register with AeA? What are the benefits of filling out a Personal Interest Page (PIP)?
• What value-add does AeANET provide for small businesses?
• What happens if I move or need to change my personal information or My AeANET?
• What happens when I switch companies? Can I still logon to the Members Only site?
• Who can I contact if I have a problem?
• What is a Council and how can it help me?
• How do I send a letter to my member of Congress?
• What is AeA's policy on allowing me to update or correct my personally identifiable information?

Are you having problems signing in? Forgot your password or Username?
Click here for help.

Make AeANET your startup homepage, which is accessed as soon as you launch your browser or when you click on the home button in the toolbar.

1. Pull down the View menu and select Internet Options.

2. Enter http://www.aeanet.org in the Address text box.

3. Click on the OK button.

The next time you start Internet Explorer, you'll go directly to AeANET.

1. Pull down the Edit menu and select Preferences.

2. Double-click the Navigator option

3. Enter http://www.aeanet.org in the Location text box.

4. Click on the OK button.

The next time you start Netscape Communicator, you'll go directly to AeANET.

Bookmarking AeANET allows you to immediately access information, networking opportunities, employee benefits, risk management and cost saving programs. To bookmark AeANET using Netscape (or add AeANET to your favorites using Internet Explorer), click once on www.aeanet.org with your right mouse button and select Add Bookmark or Add to Favorites from the menu.

The most common causes of this error are either a slow network connection, an overloaded server, or the server you are connecting to is down. Please try again later. If you are still having problems connecting to AeANET, please contact AeA's Customer Service Center at 800-284-4282 ext. 286 or via email.

AeANET is fully compatible with Mozilla, Netscape, and Internet Explorer version 4.0+.

How can I download the latest browser versions?

To optimize your AeANET experience, download the latest browsers and software.

• http://www.mozilla.org/
• http://www.netscape.com
• http://www.microsoft.com/windows/ie/default.mspx

Does AeANET use cookies? How can I enable that feature?

A cookie is a small amount of data that is sent by a web server from your browser and stored on your computer's hard drive. Using cookies, AeANET is able to customize your personal page ("My AeANET") as well as track popular links and interest areas.  Cookies also give us information about how many people visit certain pages on the site. The resulting information is non-identifying, aggregate information that we use to help us better design and improve the site.

Your browser must be set to accept cookies in order access the Members Only area of our site. Most Web browsers automatically accept cookies, but if your browser is not set up properly, you can change your browser to accept cookies.

1. From the Edit menu, select Preferences.

2. Click Advanced.

3. Click to select the box labeled Accept All Cookies.

(Optional: Remove the check for "Warn me before accepting a cookie." )

4. Click OK.

To set your browser to "Accept All Cookies" using Internet Explorer:

1. From the "Tools" menu, select "Internet Options."

2. In the dialog box, click on the "Security" tab.

3. Be sure the "Internet" Web content zone is selected (the globe icon).

4. The default selection, "Medium," allows cookies to be stored. You can verify cookie options by clicking on "Custom Level." In the cookies section, be sure "Enabled" is checked for "Allow cookies that are stored on your computer;" and "Allow per-session cookies (not stored)."

5. Click on "OK" to close the dialog box.

You do not need to re-register. If you'd like to view your personalized AeANET homepage from a different location or different computer simply login with the same Username and password that you first used to create your account.

You can easily access our search feature. Simply go to AeA's homepage at http://aeanet.org, locate the search field on the left side of your screen, type in at least the first four or five letters of your desired subject, and click the "go" button.

AeANET wants every search to be a success. Our search engine is customer friendly. However, if you can't find what you are looking for on our site, or have questions about navigating, please contact AeA's Customer Service Center at 800-284-4232 ext. 286 or via email and we will be glad to help.

Ctrl+F will allow you to find a word, a word fragment, or an exact phrase within a specific long document.

How do I link my website to AeANET?

To link to AeANET from your site, copy the following HTML code into your Web Page.

<A href="http://www.aeanet.org">
<IMG src="http://www.aeanet.org/aeanet/images/aealinkicon.gif">
</A>

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Membership Issues

What are the online benefits of being an AeA member?

For over fifty years, AeA has been the premier trade group of the industry, shaping public policy at local and national levels, offering our members access to capital, information and training, insurance coverage, assistance with global market development and a ready network of professional peers.

The online benefits of AeA membership are:

--A personalized My AeANET homepage

--Customized reports on the high-technology industry employment, wages, and exports on a state-by-state basis

--Online forums on hot topics such as Capital Access, Human Relations, and other Best Practices

--Access to AeA's network of 18 local U.S. councils and three international locations

--Briefing papers that explain timely, complex business/policy issues with significant bottom-line implications, in straight forward understandable terms

--The ability to send a letter to your member of Congress via email

--Compensation and employee benefits data

--Online purchases of AeA products and registration for events including local CEO and CFO Roundtables, training, and more

AeA is the nation's largest high-tech trade association. AeA represents about 2,500 companies with 1.8 million employees. These companies span the high-technology spectrum, from software, semiconductors, medical devices and computers to Internet technology, advanced electronics and telecommunications systems and services. With 17 regional U.S. councils and offices in Brussels and Beijing, AeA offers a unique global policy grassroots capability and a wide portfolio of valuable business services and products for the high-tech industry. AeA has been the accepted voice of the U.S. technology community since 1943.

The more personal interest information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once you register you are no longer anonymous to AeANET- you are able to take full advantage of AeANET's personalization features, including a customized My AeANET.

AeA's primary goal in collecting personal information is to provide you, our member, with a customized experience on our website. This includes personalization services, interactive communications, online registration for meetings, events, and conferences, and many other types of services, most of which are already covered by your membership dues. By collecting aggregate information about our members, AeANET is able to deliver more relevant content and increased value to our members.

Built to help small companies improve revenues, reduce costs, and strengthen their global competitive position, the AeA Small Business CyberCenter (AeA SBCC) offers a broad range of business services and industry advocacy programs. They include access to world class financial conferences, employee benefits and risk management programs, and other tools that address critical business needs.

As a member of AeA, you may edit your personal AeANET account information including your areas of interest at any time by using your Username and password.

You may also access your personally identifiable information by mailing a signed and written request for access to: Database Management Department, American Electronics Association, 5201 Great America Parkway, #520, Santa Clara, CA 95056-0990. We require a signed and written request to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Only AeA members are allowed access to the Members Only site. For more information about membership, please contact our Customer Service Center at 800-284-4232 ext. 286 between the hours of 8 am-5 pm PST, or via email. Please be aware that you must meet the membership qualifications before you are allowed to join and membership is subject to dues.

Questions? Please contact AeA's Customer Service Center at 800-284-4282 ext. 286 between the hours of 8 am-5 pm PST or via email for assistance.

Technology companies throughout the U.S. find a focal point for business connections and grassroots action within the AeA council structure. This solid network of member companies, connected at the local level as well as through a strong national and international level, is unique and offers many advantages. Member companies of all sizes are positioned to impact public policy and support local industry through grassroots action. With seventeen regional U.S. councils and offices in Brussels and Beijing, AeA offers a unique global policy grassroots capability and a wide portfolio of valuable business services and products for the high-tech industry. Find your local council/office today.

AeANET has a unique Grassroots feature which has been customized to provide you, our members, with the ability locate your Congressional delegations and correspond with them immediately via email, fax or regular mail on any issue of concern to you or your company.  Features include:

A complete online congressional directory.

A Zip+4 search tool to help locate your Member of Congress.

Customized emails and sample text with each AeA action alert.

Ability to email or send message via regular mail which you can customize using company letterhead.

To send a letter visit:  http://www.aeanet.org/sendaletter

What is AeA's policy on allowing me to update or correct my personally identifiable information?

If you or your company is a member of the AeA, you will be able to access all of the personally identifiable information you give us in your AeA personal interest profile online each time you sign into the Members Only area of the site. You may also modify this information online to reflect any changes in your areas of interest.

You may also access your personally identifiable information by mailing a signed and written request for access to: Database Management Department, American Electronics Association, 5201 Great America Parkway, #520, Santa Clara, CA 95056-0990. We require a signed and written request to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

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This page was last updated on 05/06/05.  
Copyright © 2005 American Electronics Association.  All rights reserved.